Who We Are

At Criston, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://criston.co.uk and use our services. By accessing our website, you agree to the practices outlined in this policy.

Information We Collect

Personal Information

• Contact Details: We may collect your name, email address, postal address, phone number, and other related information.

• Payment Information: When you make a purchase, we collect payment details such as credit/debit card information, bank account details, or other payment method data.

• Order Information: We collect information related to your purchases, including products or services ordered, order history, and shipping details.

Automatically Collected Information

• Cookies & Tracking Technologies: We use cookies and similar tools to collect data about your browsing behavior, such as pages visited, time spent, and other activity on our site.

• Device Information: We may gather details about the device you use, including type, operating system, and IP address.

Information from Third Parties

We may also receive information from external sources, such as social media platforms or marketing partners, to improve our services and enhance your shopping experience.

How We Use Your Information

• Order Fulfillment: To process and deliver your orders, provide customer support, and ensure smooth transactions.

• Service Improvement: To analyze data, enhance our website, and develop new products and services.

• Marketing & Promotions: To send you newsletters, promotional offers, and updates. You can unsubscribe at any time via the link in our emails.

• Legal & Compliance: To comply with laws, resolve disputes, and enforce agreements.

Disclosure of Information

• Service Providers: We may share your information with trusted third parties, such as payment processors, couriers, and email service providers.

• Business Transfers: If Criston undergoes a merger, acquisition, or business sale, your data may be transferred as part of that process.

• Legal Obligations: We may disclose information when required by law or in response to lawful requests by public authorities.

Security of Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or loss. This includes the use of encryption, secure servers, and industry-standard practices.

Your Choices

• Access & Correction: You can review and update your personal details by logging into your account or contacting our support team.

• Marketing Preferences: You may opt out of promotional communications at any time via unsubscribe links or by reaching out to support.

• Cookies: You can manage cookies through your browser settings, though disabling them may limit certain features of our website.

Children’s Privacy

Criston’s website is not designed for children under 13, and we do not knowingly collect information from them. If we discover such data has been collected, we will delete it immediately.

International Data Transfers

If you are outside the United Kingdom, please be aware that your information may be transferred, stored, and processed in the UK or other countries where our partners operate. By using our website, you consent to these transfers.

Updates to This Policy

Criston may revise this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. We encourage you to review this page periodically to stay informed.